AI Agents & Automation

Design and deploy autonomous AI agents that handle complex tasks for your business—from customer support and data analysis to multi-step workflows that run without manual intervention.

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  • Autonomous task execution
  • Multi-agent orchestration
  • Human-in-the-loop controls

What we build

Purpose-built AI agents that integrate with your systems and operate autonomously on the tasks that slow your team down.

Customer-facing agents

AI agents for support, sales, and onboarding that resolve issues autonomously and escalate to humans when needed.

Internal workflow agents

Agents that automate document processing, data analysis, and reporting so your team focuses on decisions, not busywork.

Multi-agent systems

Orchestrated agent teams that collaborate on complex multi-step tasks, passing context and results between specialized agents.

Why teams choose Cynked for AI agents

We build agents that are reliable, transparent, and continuously improving—so you can trust them with real work.

Production-grade reliability

Agents built with fallback logic, monitoring, and human escalation paths so nothing falls through the cracks.

Transparent reasoning

Every agent decision is logged and auditable for compliance and debugging—you always know what your agents did and why.

Continuous improvement

Agent performance is measured and optimized based on real interaction data so accuracy and speed improve over time.

From concept to production agent

A structured process that takes your agent from idea to deployed, monitored, and continuously improving.

  1. Define

    Map the tasks, decisions, and edge cases your agent needs to handle.

  2. Design

    Architecture, tool selection, and safety guardrails for reliable operation.

  3. Build

    Iterative development with automated testing and evaluation at every step.

  4. Monitor

    Deploy with observability, logging, and performance dashboards.

  5. Optimize

    Measure outcomes and continuously improve agent accuracy and speed.

Support agents

AI agents that resolve customer tickets, answer FAQs, and escalate complex issues to humans with full context.

  • Ticket triage & resolution
  • FAQ & knowledge base answers
  • Smart escalation to humans

Data analysis agents

Agents that ingest documents, extract insights, and generate reports on demand—no manual analysis required.

  • Document ingestion & parsing
  • Insight extraction & summaries
  • On-demand report generation

Workflow automation

Multi-step agents that process invoices, route approvals, and sync data across systems without human intervention.

  • Invoice & document processing
  • Approval routing & notifications
  • Cross-system data sync

Beyond deployment

Documentation, monitoring, and optimization keep your agents performing long after launch.

Performance dashboards
SLA monitoring
Safety guardrails
Continuous evaluation

FAQs

Common questions about our AI agents and automation services.

FAQWhat types of AI agents can you build?

We build customer support agents, data analysis agents, content generation agents, workflow automation agents, and custom multi-agent systems. Each agent is tailored to your business processes and integrates with your existing tools and data sources.

FAQHow do you ensure AI agent reliability?

We implement comprehensive testing, human-in-the-loop controls, fallback mechanisms, and continuous monitoring. Every agent includes escalation paths, error handling, and observability so you always know what your agents are doing and why.

FAQCan AI agents integrate with our existing tools?

Yes, we build agents that connect to Slack, email, CRMs, databases, APIs, and any system with an interface. Agents can read, write, and take actions across your entire tool stack to automate end-to-end workflows.

Explore Related Services

Discover more ways we can help your business grow

Ready to deploy AI agents?

Book a discovery call and we'll identify the tasks your AI agents should handle first.

Ho Chi Minh City, Vietnam
info@cynked.com
+84 (0) 34 875 9604